Terms of service

Welcome to Booksadda. These Terms & Conditions govern your use of the Booksadda website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms & Conditions.

1. About Booksadda

Booksadda is an online bookstore offering books and related products to customers in India.

Brand: Booksadda
Email: care@booksadda.com
WhatsApp: 9454607946
Business Address: Shyam Nagar, Gangakuti, Kanpur, Uttar Pradesh – 208013

2. Use of the Website

You agree to use the Booksadda website only for lawful purposes.

You must not:

  • Use the website for fraudulent activities.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with the operation or security of the website.

  • Copy or misuse website content without permission.

  • Use the website in a manner that may harm Booksadda or its customers.

3. Product Information

We make reasonable efforts to ensure that product information displayed on the website is accurate and up to date.

Product information may include:

  • Book title

  • Author

  • Publisher

  • ISBN

  • Format

  • Language

  • Number of pages

  • Product images

  • Product description

  • Price

  • Availability

Customers should review product information before placing an order.

If we discover an error in product information, pricing, availability, or description, we reserve the right to correct the information and, where appropriate, contact the customer before fulfilling the order.

4. Product Images

We make reasonable efforts to display product images accurately.

Actual product appearance may vary slightly due to screen settings, photography, printing, or edition differences.

Customers should refer to the product title, description, ISBN, format, and other product details when making a purchase.

5. Product Availability

Products displayed on the website are subject to availability.

Adding a product to a cart does not guarantee that the product will remain available until the order is completed.

If a purchased product becomes unavailable, Booksadda may contact the customer and offer an appropriate resolution, which may include cancellation and refund where applicable.

6. Prices

All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Prices may change from time to time.

The applicable product price is the price displayed at the time the order is placed, subject to any applicable shipping, COD, or other clearly disclosed charges.

Any applicable charges will be disclosed before order completion.

7. Orders

When you place an order, you are making a request to purchase the selected products.

An order is subject to successful payment authorization where applicable, product availability, delivery serviceability, and other order validation checks.

Booksadda reserves the right to cancel or decline an order where there is a legitimate reason, including suspected fraud, product unavailability, technical errors, incorrect pricing, or serviceability limitations.

8. Payment

Booksadda may offer payment methods including:

  • Credit cards

  • Debit cards

  • UPI

  • Cash on Delivery (where available)

Payment processing may be handled through third-party payment service providers.

Customers must provide accurate information necessary to complete their order.

9. Cash on Delivery

COD availability and charges may depend on order value, delivery location, courier serviceability, and other applicable conditions.

Any applicable COD charge will be displayed before the customer completes the purchase.

10. Shipping

Orders are processed and delivered according to our Shipping Policy.

For complete information regarding processing times, delivery timelines, shipping charges, tracking, and delivery conditions, please refer to our Shipping Policy.

11. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

12. Order Cancellation

Order cancellation is governed by our Cancellation Policy.

Customers should request cancellation as soon as possible after placing an order and before dispatch.

13. Customer Information

Customers are responsible for providing accurate delivery and contact information.

Booksadda is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

14. Intellectual Property

The Booksadda website and its original content, branding, design, text, graphics, logos, and other materials may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, or commercially exploit Booksadda's proprietary content without appropriate authorization.

Book titles, author names, publisher names, trademarks, and related intellectual property belong to their respective owners.

15. Third-Party Services

Booksadda may use third-party services including payment gateways, logistics providers, analytics services, communication providers, and other service providers.

The availability and operation of such third-party services may be subject to their respective terms and policies.

16. Website Availability

We aim to keep the website available and functional but do not guarantee uninterrupted access.

The website may occasionally be unavailable due to maintenance, technical problems, security issues, or circumstances beyond our reasonable control.

17. Fraud Prevention

Booksadda may review, hold, cancel, or restrict orders where there are reasonable indications of fraudulent, unauthorized, or suspicious activity.

Where appropriate, we may contact the customer to verify order information.

18. Changes to Products, Prices and Policies

Booksadda may update product information, prices, availability, website content, and policies from time to time.

The version of the applicable policy published on the website will apply from its stated effective date.

19. Limitation of Liability

To the extent permitted by applicable law, Booksadda will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited under applicable law.

20. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business location, subject to applicable law.

21. Contact Us

For questions regarding these Terms:

Booksadda
Email: care@booksadda.com
WhatsApp: 9454607946
Business Address: Shyam Nagar, Gangakuti, Kanpur, Uttar Pradesh – 208013
Support Hours: 10:00 AM – 7:00 PM